MetaMask is a crypto wallet that runs as a browser extension and a mobile app. On Chrome, it lets you hold Ethereum-compatible tokens, connect to decentralised apps (dapps) and approve transactions from a small pop-up window. Installing it takes two minutes. Keeping it safe takes a little more understanding, because fake MetaMask extensions, fake support agents and phishing sites are some of the most common ways people lose crypto.
This guide covers how to install the genuine extension in Chrome, how to create and back up a wallet properly, how to recognise the real MetaMask, how to manage connections and approvals, and how to fix the most common problems. It’s a security guide, not investment advice.
The one rule that matters most: never type your Secret Recovery Phrase into any website, form, chat or “support” request. MetaMask’s own help centre says no legitimate MetaMask website will ever ask for it. Anyone who has those words controls your wallet.
Contents
- What MetaMask is (and isn’t)
- Installing the real MetaMask extension in Chrome
- Creating and backing up your wallet
- How to tell the real MetaMask from fakes
- Using MetaMask: connecting, sending and approving
- Permissions and token approvals
- Common MetaMask scams and how they work
- Security checklist
- Fixing common problems
- Moving to a new computer or restoring a wallet
- If you think your wallet is compromised
- FAQ
What MetaMask is (and isn’t)
MetaMask is a self-custody wallet. That means you, not a company, control the keys to your funds. It’s a big difference from keeping crypto on an exchange:
| Self-custody wallet (MetaMask) | Exchange account | |
|---|---|---|
| Who holds the keys | You, via your Secret Recovery Phrase | The exchange |
| Password reset | Not possible without your recovery phrase | Usually possible through support |
| If you lose your phrase | Funds may be lost permanently | The exchange can often restore access |
| Main risk | Your own mistakes and phishing | Exchange failure, account takeover |
MetaMask is not a bank, it doesn’t hold your money, and its staff cannot reverse transactions or recover your phrase. That freedom comes with full responsibility.
Installing the real MetaMask extension in Chrome
MetaMask’s official getting-started guide describes these steps:
- Go to the official site yourself. Type metamask.io into the address bar rather than clicking an ad or a link from a message. Search ads impersonating crypto wallets are common.
- Choose the download option and select Chrome. You’ll be taken to the Chrome Web Store.
- Click “Add to Chrome”, then confirm with “Add extension”.
- Pin it. Click the puzzle-piece extensions icon at the top right of Chrome, then the pin next to MetaMask, so the fox icon is always visible.
MetaMask’s extension is also available for Firefox, Edge and Brave, plus mobile apps for iOS and Android. MetaMask notes that on Firefox the add-on may list one of its main developers as the publisher, which is expected.
Creating and backing up your wallet
- Open MetaMask from the toolbar and choose to create a new wallet.
- Set a strong, unique password. This unlocks MetaMask on this device only.
- MetaMask then shows your Secret Recovery Phrase (SRP), a list of 12 words. This is the master key to your wallet on any device.
- Write the words down on paper, in order, and check them twice. MetaMask will ask you to confirm some of them.
- Store the paper somewhere safe and private. Some people keep two copies in separate secure places.
Backup do’s and don’ts: do write it on paper or stamp it on metal. Don’t screenshot it, email it to yourself, save it in notes apps, store it in cloud drives or share it with anyone, including people claiming to be MetaMask support.
Your password and your recovery phrase are different. The password only opens the extension on one device. The phrase restores the wallet anywhere. Lose the password and you can restore from the phrase. Lose the phrase, and if your device fails, your funds may be gone for good.
How to tell the real MetaMask from fakes
MetaMask’s safety guide highlights several checks:
- Download only from metamask.io or the official browser store listing linked from it.
- Only two forms exist: the browser extension and the mobile app. A “MetaMask desktop app” or downloadable installer is fake.
- Check the address bar. A genuine full-screen MetaMask page shows an extension address, not a normal website. If it doesn’t, close it.
- MetaMask doesn’t pop up on its own. It only opens when you start an action on a site you’ve connected, or when you click the icon.
- Support never contacts you first and never asks for your phrase. Anyone messaging you on social media or Discord offering help is a scammer.
- Look for poor spelling and outdated logos on websites and pop-ups. They’re common signs of phishing copies.
On Android, MetaMask warns users to be very careful not to install a fake app, and to look for the official listing with a very large download count.
Using MetaMask: connecting, sending and approving
Connecting to a dapp
When you visit a decentralised app, it will ask to connect to your wallet. Connecting shares your public address with the site, which lets it show your balances and request transactions. It doesn’t give the site access to your funds by itself, but only connect to sites you trust.
Sending tokens
- Click Send and paste the recipient’s address.
- Check the network. Sending on the wrong network is a common, often irreversible mistake.
- Check the first and last characters of the address. Some malware swaps copied addresses.
- Review the amount and network fee, then confirm.
- For large amounts, send a small test transaction first.
Reading confirmation screens
Every request MetaMask shows deserves a slow read. Is this a simple transfer, a token approval, a signature request or a request to add a network? If you don’t understand what a site is asking you to sign, reject it.
Permissions and token approvals
When you use a decentralised exchange or app, you often grant it permission to move a specific token from your wallet. Some approvals are for unlimited amounts. If that app is later hacked or turns out to be malicious, the permission can be used to drain that token.
- Approve only what you need where the confirmation screen lets you set a spending limit.
- Review connected sites in MetaMask’s settings and disconnect ones you no longer use.
- Revoke old token approvals periodically using a reputable approval-checking tool or a block explorer’s approval checker.
- Be wary of “free airdrop” or “claim now” sites. Many exist only to trick you into signing harmful approvals.
Common MetaMask scams and how they work
| Scam | How it works | How to avoid it |
|---|---|---|
| Fake extension or app | A lookalike “MetaMask” asks you to import your recovery phrase, then empties the wallet | Install only via metamask.io or its official store links |
| Fake support | Someone replies to your public question on X, Telegram or Discord offering help, then asks for your phrase or to “validate” your wallet on a website | Real support never messages you first or asks for your phrase |
| Phishing pop-ups | A website shows a fake MetaMask window asking for your phrase or password | Real MetaMask windows come from the extension, not inside a web page |
| Malicious approvals | A “free mint” or “airdrop claim” site asks you to approve unlimited token spending | Read every request, set limits, and avoid unknown claim sites |
| Address poisoning | Scammers send tiny transactions from an address that looks like one you use, hoping you copy it from your history | Use saved contacts and check the full address before sending |
Security checklist
- Keep your recovery phrase offline, on paper or metal, and never share it.
- Use a strong, unique MetaMask password, and lock the extension when you step away.
- Keep Chrome and MetaMask updated.
- Install as few browser extensions as possible. Malicious extensions are a real threat to wallets.
- Consider a separate Chrome profile used only for crypto.
- For larger balances, consider pairing MetaMask with a hardware wallet so transactions must be confirmed on a physical device.
- Bookmark the sites you use and access them only from bookmarks.
- Ignore unsolicited messages about wallets, airdrops or “account problems”.
Scam tactics around crypto overlap heavily with other online fraud. Our article on checking online earning sites explains the “deposit to unlock earnings” trick, which often asks victims to pay in crypto.
Fixing common problems
“MetaMask isn’t showing up in Chrome”
Check that the extension is enabled at chrome://extensions and pinned in the toolbar. If you use Brave, MetaMask’s guide says to set Brave’s default Ethereum wallet to “None” in its Web3 settings and restart, because another active wallet extension can stop MetaMask working correctly.
“A site won’t connect”
Refresh the page, make sure MetaMask is unlocked, check you’re on the network the site expects, and disable other wallet extensions temporarily.
“My balance shows zero”
You may be viewing the wrong network or account, or a token may need adding to your list. Check your address on a block explorer to see what’s really there.
“My transaction is stuck”
Network congestion or a low fee can delay transactions. MetaMask may offer options to speed up or cancel a pending transaction. Avoid sending more transactions on top until it resolves.
“I forgot my password”
Restore your wallet using your Secret Recovery Phrase and set a new password. Without the phrase, the password cannot be reset.
Moving to a new computer or restoring a wallet
- Install MetaMask from the official source on the new device.
- Choose to import an existing wallet rather than creating a new one.
- Enter your Secret Recovery Phrase directly into the MetaMask extension, never on a website.
- Set a new password for this device.
- If you had added extra accounts, custom networks or tokens, you may need to add them again.
MetaMask’s restore guide has full details.
If you think your wallet is compromised
If you’ve entered your recovery phrase on a suspicious site, see transactions you didn’t make, or installed a dodgy extension, act fast:
- Create a brand-new wallet on a clean device or browser profile, with a new recovery phrase. Don’t reuse the old phrase.
- Move any remaining funds from the compromised wallet to the new one immediately. Attackers often drain wallets in stages.
- Revoke token approvals on the old wallet if you can, in case assets remain there.
- Remove suspicious extensions and run a security scan on your computer.
- Save evidence such as transaction hashes, website addresses and messages, and report the theft to your local police or cybercrime unit.
- Ignore “recovery experts” who contact you promising to get funds back for a fee. They are almost always scammers targeting victims a second time.
Blockchain transactions generally can’t be reversed, which is why prevention matters so much more than recovery.
FAQ
Is the MetaMask Chrome extension free?
Yes, the extension is free to install. You pay network fees when you send transactions, and some in-app services such as swaps can include fees.
Is MetaMask safe?
MetaMask is a widely used, established wallet. Most losses come from phishing, fake extensions, malicious approvals and shared recovery phrases rather than flaws in the official extension.
Can MetaMask support recover my wallet?
No. MetaMask doesn’t have your recovery phrase and cannot restore your wallet or reverse transactions.
What happens if I uninstall MetaMask?
Your funds stay on the blockchain. You can restore access on any device with your Secret Recovery Phrase.
Which browsers support MetaMask?
According to MetaMask’s guide: Chrome, Firefox, Edge and Brave, plus mobile apps for iOS and Android.
Should I keep all my crypto in MetaMask?
Many people keep only what they actively use in a browser wallet and store larger amounts with extra protection, such as a hardware wallet. Decide based on how much you could afford to lose and how comfortable you are managing your own security. This isn’t financial advice.
Can I use one recovery phrase on several devices?
Yes. Importing the same phrase into MetaMask on another device gives you access to the same accounts, so protect every device you use.

Leave a comment