To check your SASSA SRD (R370) grant status, go to the official website srd.sassa.gov.za, choose the status check option, and enter your South African ID number and the cellphone number you used when you applied. You can also ask SASSA on WhatsApp at 082 046 8553 or call the toll-free line on 0800 60 10 11 during working hours. Checking is free. Nobody needs to be paid to do it for you.
This guide explains every official way to check your status, what each status message means, what to do if your application is declined or stuck on “pending,” and how to protect yourself from the fake “SASSA status” websites that copy the government’s branding.
Key facts (checked October 2026)
- Grant: COVID-19 Social Relief of Distress (SRD) grant
- Amount: R370 per month
- Extended until: 31 March 2027, announced in the February 2026 budget
- Official website: srd.sassa.gov.za
- WhatsApp: 082 046 8553
- Toll-free: 0800 60 10 11 (Monday to Friday, working hours)
Contents
- How to check SRD status online
- Checking by WhatsApp or phone
- What your status means
- What to do if you are declined
- Identity verification: don’t ignore the SMS
- Who qualifies for the R370 grant
- Updating your cellphone or banking details
- Approved but no money yet? A checklist
- How to apply for the SRD grant
- Fake SASSA status sites and scams
- Helping a family member check safely
- Other SASSA grants and 2026/27 amounts
- FAQ
How to check SRD status online
- Open your phone or computer browser and type srd.sassa.gov.za yourself. Don’t click links from social media or unknown messages.
- Find the Application Status section and click to check your status.
- Enter your 13-digit South African ID number.
- Enter the cellphone number you used on your application.
- Submit. Your status appears for each month you applied for.
Check that the address bar shows srd.sassa.gov.za exactly. Government websites in South Africa end in .gov.za. Any site ending in .co.za, .com, .org or .pages.dev that offers a “SASSA status check” is not SASSA, even if it uses the logo.
Asylum seekers and special permit holders have their own option on the same website, chosen when you first apply.
Checking by WhatsApp or phone
- WhatsApp: save 082 046 8553 as a contact, send a message, and follow the prompts for SRD queries.
- Toll-free call centre: call 0800 60 10 11 from Monday to Friday during working hours.
- SASSA office: you can visit your local SASSA office with your ID, especially if you need to verify your identity in person.
These contact details come from official government notices. If you see a different number on a website or Facebook page, don’t trust it.
What your status means
| Status | What it means | What to do |
|---|---|---|
| Pending | SASSA hasn’t finished checking your application for that month | Wait and check again later. Pending isn’t a rejection |
| Approved | You passed the checks for that month | Look for a payment date and check your banking details are correct |
| Approved, with a pay date | Payment has been scheduled | Wait until the date shown before going to collect or checking your account |
| Declined, with a reason | SASSA found something that disqualifies you for that month | Read the reason and request reconsideration if you believe it’s wrong |
| Identity verification | SASSA needs to confirm it’s really you, often because details don’t match | Follow the SMS link within 72 hours or visit a SASSA office |
Each month is assessed separately. It’s normal to see approved for one month and declined or pending for another, because your situation (like your bank balance or income) is checked again each month.
According to SASSA’s explanation of the approval process, the checks include confirming your bank details, your citizenship with Home Affairs, whether you are registered with the Unemployment Insurance Fund (UIF), and that you don’t have an income above the limit. Until those checks finish, your status stays pending.
What to do if you are declined
A declined status always comes with a reason. Common ones include another source of income being found, a UIF registration, receiving another government grant, or an identity check that failed.
- Read the reason carefully. Sometimes it’s correct, for example if you started working that month.
- If it’s wrong, request reconsideration on srd.sassa.gov.za. Choose the month you want reconsidered and submit. Do this as soon as possible, as there are time limits.
- Check the outcome of the reconsideration on the same website.
- If reconsideration fails, you can take the matter further through the Independent Tribunal for Social Assistance Appeals, which is part of the Department of Social Development.
Tip: SASSA checks your details against other databases every month. If you receive money from family or once-off payments, keep records so you can explain them if an income decline seems wrong.
Identity verification: don’t ignore the SMS
If your status shows identity verification, SASSA suspects that your contact or banking details may be incorrect, or that someone else may be using your details. In an April 2025 notice, SASSA urged everyone with this status to complete verification, saying it is the only way to avoid delays.
- You will receive an SMS with a link. You must act on it within 72 hours.
- You can also log in at srd.sassa.gov.za or visit a SASSA office to verify.
- Don’t accept “help” from strangers to complete it. Nobody needs your PIN or one-time code.
Who qualifies for the R370 grant
Based on SASSA’s published criteria, you may qualify if you are:
- a South African citizen, permanent resident or refugee registered with Home Affairs (asylum seekers and special permit holders apply through a separate option),
- aged 18 or older,
- unemployed and without income above the limit set in the regulations,
- not receiving any other social grant or UIF payment, and
- not living in a government-funded institution.
The grant was extended for a further 12 months, from 1 April 2026 to 31 March 2027, at R370 per month, according to SAnews and the 2026 budget coverage.
Updating your cellphone or banking details
Many delays come from details that don’t belong to the applicant. In a November 2025 notice, SASSA stressed two rules:
- Your cellphone number must be registered in your own name. SASSA uses it to send verification messages and to track your application.
- Your bank account must be in your own name. If it isn’t, the payment can’t be verified.
You can update your details through srd.sassa.gov.za. Once verified, payment is made from the next pay run. Never use a friend’s or relative’s account or phone number, even if it seems easier.
Approved but no money yet? A checklist
An approved status with no payment is one of the most stressful situations, and usually has a fixable cause. Work through this list before travelling to an office:
- Check the date. If a pay date is shown, money won’t arrive before it. Payments are made in pay runs, not instantly after approval.
- Check that the month is the right one. Approval for a later month doesn’t mean payment for an earlier one.
- Confirm your banking details on srd.sassa.gov.za are correct and in your own name.
- Look for a verification message by SMS that you may have missed. Unverified details block payment.
- Check your bank account statement, not just the app balance, for a deposit referencing SASSA or SRD.
- Contact SASSA on 0800 60 10 11 or WhatsApp 082 046 8553 if the pay date has passed and nothing has arrived.
How to apply for the SRD grant
If you haven’t applied yet, the application also starts at the official website:
- Go to srd.sassa.gov.za and choose the option for South African ID holders, or for asylum seekers and special permit holders.
- Enter a cellphone number registered in your own name. You’ll receive a one-time code by SMS to confirm it.
- Read and accept the declaration and consent, which allows SASSA to check your information against other government and bank records.
- Fill in your ID details and personal information exactly as they appear on your ID document.
- Choose how you want to be paid and enter your own banking details.
- Submit, and keep any reference shown. Then check your status regularly using the steps above.
Applying is free. If anyone charges you to apply, it’s a scam.
Fake SASSA status sites and scams
Search “SASSA status check” and you will see dozens of sites that look official but aren’t. Some are just ad-heavy blogs. Others are designed to collect ID numbers and phone numbers for fraud. Protect yourself:
- Only enter your ID number on srd.sassa.gov.za or other official .gov.za sites.
- SASSA will never ask you to pay a fee to apply, check your status or “speed up” approval.
- Never share your bank PIN, card number or one-time passwords with anyone, including people claiming to be SASSA officials.
- Be suspicious of WhatsApp messages or Facebook posts promising “grant increases” if you click a link.
- If someone offers to apply for you in exchange for money or part of your grant, refuse and report it to SASSA.
Helping a family member check their status safely
Many people check the SRD status for an elderly parent or a relative without a smartphone. That’s fine, as long as it’s done carefully:
- Use the relative’s own ID number and the cellphone number registered in their name. Don’t switch the application to your number.
- Do it on the official website or WhatsApp line only, and on a device you trust.
- Never ask for or write down their bank PIN. You don’t need it to check status.
- If their status asks for identity verification, help them follow the SMS link on their own phone, or go with them to a SASSA office.
Other SASSA grants and 2026/27 amounts
The SRD grant is separate from SASSA’s permanent grants. In the February 2026 budget, the government announced increases for the 2026/27 financial year:
| Grant | Previous amount | Announced amount for 2026/27 |
|---|---|---|
| Old age grant | R2 315 | R2 400 |
| Disability grant | R2 315 | R2 400 |
| Care dependency grant | R2 315 | R2 400 |
| War veterans grant | R2 335 | R2 420 |
| Foster care grant | R1 250 | R1 295 |
| Child support grant | R560 | R580 |
| Grant-in-aid | R560 | R580 |
| SRD grant | R370 | R370 (unchanged) |
Status for these permanent grants is handled through SASSA offices and the toll-free line rather than the SRD website.
Looking for more practical guides? Our review asking whether Super.com is legit shows how to judge an unfamiliar website before trusting it, and our reverse image search guide can help you spot fake profiles using stolen photos.
Checking your SRD status only takes a minute when you use the official channels. Keep your phone number and bank details in your own name, act quickly on any verification SMS, and ignore anyone who asks for money or your PIN.
FAQ
How do I check my SASSA status with my ID number?
Go to srd.sassa.gov.za, choose the application status option, and enter your ID number and the cellphone number you applied with.
Why is my SASSA status still pending?
Your checks for that month haven’t finished. Pending isn’t a rejection. Check again later, and make sure your phone and bank details are in your own name.
How much is the SRD grant in 2026?
R370 per month. It has been extended until 31 March 2027.
What is the SASSA WhatsApp number?
082 046 8553.
Do I need to reapply every month?
No, but you are assessed every month. Keep your details up to date and check your status regularly.
Can someone check my status for me?
It’s safest to do it yourself. Sharing your ID number and phone with strangers or unofficial websites puts you at risk of fraud.
What does “reapplication” mean on the SRD site?
If your application was cancelled or lapsed, the website may ask you to reapply. Use the official site only, and follow the same steps as a new application.
Sources
- SASSA SRD official website
- SAnews: Social grants to increase (25 February 2026)
- SAnews: Public comment sought on SRD amendments (17 February 2026)
- SAnews: SASSA urges use of registered cellphone numbers (6 November 2025)
- SAnews: SRD beneficiaries urged to verify identity (28 April 2025)
- SAnews: SASSA explains the grant approval process

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